FAQ

Please browse our frequently asked questions for some quick answers, or contact our Dirty Dog online sales team if you require further advice.

Where are Dirty Dog glasses from?

Dirty Dog sunglasses are designed in Australia.

Why buy Dirty Dog?

Dirty Dog shades boast a heavy technological history. The Dirty Dog Company began in 1980 as the collective effort of several designers and scientists. They worked together to create TR90, a lightweight and formidable compound which is virtually unbreakable. TR90 enables Dirty Dog eyewear owners to participate in spectacular and daredevil sports. This compound, combined with shatterproof polyfilter polycarbonate and decenterized lenses, allows the sunglasses to block UV rays completely and withstand heavy falls while maintaining excellent vision performance for the wearer.

With the implementation of this top eyewear technology, you’re purchasing Dirty Dog sunglasses because you expect to hit the ground…hard. Whether snowboarding, skateboarding, or engaging in general wild feats, Dirty Dog fans anticipate danger, which is why they need sunglasses that will not crack, shatter, or shrink.

How much does it cost to ship Dirty Dog sunglasses once I have made my order?

Shipping is free of charge within South Africa. We have decided to absorb shipping cost in order to satisfy our loyal customers in South Africa. International shipping is currently handled through FEDEX, and additional shipping rates apply. We are happy to use your own shipping account with any international carrier upon request.

How long will it take to receive my order?

In stock South Africa, shipping takes 3 working days, depending on your location. Out stock and outside of South Africa, shipping takes less than 10 working days. If you can’t wait to get your new pair of sunnies, we can also arrange for you to collect them.

What is your exchange policy of products?

Should it happen that you are not satisfied with one of our products, we will replace it against any other current product. Unfortunately, used sun glasses cannot be exchanged.

What are Dirty Dog’s account details for payment via bank transfer?

Account Holder: Dirty Dog Sunglasses, Account: 62090990328, Bank: First National Bank, Branch Code: 250148. Once payment is made, kindly email payment receipt to orders@dirtydog-sunglasses.com along with your order number or fax your payment proof to 086 683 6402.

Are Dirty Dog shades polarised?

Not all shades are polarised but those that are, have a 1.0mm laminated polarising filter to prevent the troublesome delamination common with cheaper polarised lenses. This also has a scratch resistant coating for longer lens life.

What are CR39 lenses?

CR39 is a type of plastic which is world renowned as the best optical quality plastic material currently available.

What does the RX mean?

The RX indicates that the pair of glasses has CR39 lenses and acetate frames.

Are Dirty Dog sunglasses shatterproof and flexible?

Yes, the polycarbonate lenses are shatter resistant and the TR90 frames maintain their properties in extreme conditions.

What are TR90 frames?

TR90 is a type of moulded nylon compound plastic that can handle extreme temperatures, moisture levels and tension i.e. they will not become brittle and snap, they are lightweight, cannot be melted down as with many other cheaper plastics and they are resistant to cracking and mechanical fatigue. These frames have 100% memory to ensure that they always maintain the same shape. TR90 is produced as a clear plastic and then sprayed not once but six times. An epoxy resin is then applied to ensure frames are scratch resistant and allergy free meaning no allergic reactions for people with sensitive skin. The badges are screwed into the frames.

Are the Dirty Dog metal frames protected from rusting?

Yes, the Dirty Dog metal frames are coated with an epoxy resin to avoid rust spotting as often caused by salt water in cheaper frames. The epoxy resin coating also makes the frames scratch resistant and longer lasting.

What are polycarbonate lenses?

Polycarbonate is the most impact resistant optical material currently available. These lenses are constructed from lightweight polycarbonate, renowned for its superior strength, impact resistance and protection from the elements. Although they are not polarised they still provide 100% protection from harmful UVA and UVB rays. They provide up to 70% infrared (heat) protection. Dirty Dog polycarbonate lenses are decenterised and distortion free for maximum clarity of vision. Dirty Dog polycarbonate lenses are shatterproof.

I have joined the mailing list by mistake, and would like to unsubscribe. How?

We at Dirty Dog take privacy very serious. If you would like to unsubscribe from any of our mailing lists, please send an email to unsubscribe@dirtydog-sunglasses.com and we will take you off our mailing list immediately.